If you are not 100% happy with your purchase, send it back for a refund or exchange
EXCHANGES: I will happily exchange your item for another size or even a totally different item of equal or lesser value!! Simply send it back with the receipt from your package, in original unworn condition, free of rips, tears or ODORS, PARTICULARLY SMOKE ODORS, with all tags attached for up to 14 days from the date of purchase and state the item,color, and size that you'd like instead. I recommend checking my site to ensure the item you request is available. Once exchanged an item is considered final sale so it cannot be returned or exchanged again. If I do not have your requested item in stock at the time I receive your item I will issue you a full refund of the item(s) purchase price (shipping is non-refundable). Send exchanges to: Latin Dance Store 9627 Chapman Ave. Garden Grove Ca. 92841.
DANCE COSTUMES AND SPECIAL ORDERS ARE NOT REFUNDABLE OR RETURNABLE. YOU MAY GET AN EXCHANGE ON COSTUMES WITH PRIOR APPROVAL ONLY. EXCHANGES MAY TAKE UP TO 8 WEEKS FOR DELIVERY AND THERE IS A $15.00 RESTOCKING FEE.
RETURNS: You can return your purchase for absolutely any reason for a full refund of the purchase price. Simply send it back with the receipt from your package, in original unworn condition, free of rips tears or ODORS - PARTICULARLY SMOKE ODORS, with all tags attached for up to 14 days from the date of purchase and I will give you a full refund of the item(s) purchase price(shipping is non-refundable). Send returns to:
Latin Dance Store
9627 Chapman Ave
Garden Grove Ca. 92841
Dance Shoe Return Policy
Incorrect Product or Style Delivered
Our Customer Service team and manufacturer reps are in constant communication to ensure that the product you ordered is delivered to your satisfaction in the style/size/color you selected. If, upon inspection, you discover that the incorrect product has been shipped to you, please contact our Customer Service department immediately, to arrange a replacement or a full refund.
Returns for Reasons Other than our Error
Latin Dance Store.com is committed to helping you enjoy your dance life by bringing the convenience of the Internet, quality dance shoes & dancewear together to create a truly superior shopping experience. We make every effort to help you make an informed purchase decision by providing you with complete product information.
However, if you decide you would like to return an item for any reason you may do so within fourteen (14) days of the delivery of your order. Please fill out the Return/Exchange form delivered with your shoes and return it with the shoes to us. If you did not get an exchange form please contact customer service so we can email one to you.
NO RETURNS ACCEPTED AFTER 14 DAYS FROM ORIGINAL SHIP DATE. We do not exchange or refund worn shoes, when trying on your shoes, we recommend that you try them on a soft carpet.
USED OR SOILED SHOES AND SHOES WITH SOILED SOLES CANNOT BE RETURNED FOR REFUND, CREDIT OR EXCHANGE.
Only totally unworn as new shoes will be accepted for return or exchange.We recommend that you always try your new shoes on over a soft, clean surface. This will help prevent soiling the suede soles of the shoes. Unused shoes must be returned within 14 days with a copy of the packing slip and a letter stating refund or exchange. Refund will be subject to a $15.00 restocking fee per pair. Returns for exchange will not be subject to the handling fee but will be considered a final sale and CAN NOT be returned or exchanged again. You will also be responsible for shipping and packaging charges both to and from your location for returns not as a result of our error. You must fill out the Return/Exchange Form before any returns.
The following items are not returnable or refundable: all custom or special order items; all shipping charges.
Refunds for authorized returns will be issued (less the restocking fee and shipping charges) within 24 - 72 hours of Latin Dance Store's receipt of the merchandise in its original resaleable condition.